Tennessee Wholesale Nursery

Thistle Gerald Van Dyk 2 months ago

Bare root plants arrived completely covered in white mold and squishy. The bag smells like they were in the plastic drenched for a long time. They absolutely refused to refund me or even entertain making it right by sending a new shipment. These plants are not just dormant, they arrived rotted being eaten by fungi. Absolutely rubbish. They said I needed to have purchased additional protection guarantee in order for them to help me. There was no option to do so when I checked out on their website which guided me to gpay. Shouldn't have to buy extra "protection" in order to get a product for your moneys worth. Never again.

Jessica Jackson 3 months ago

In Nov 2025 I ordered what I believed to be 50 total bamboo plants to be shipped in April 2026. The invoice I recieved was not clear. I contacted customer service with the discrepancy. I was told 1. Despite the order screen on their website showing 50 plants, I had only ordered two plants. 2. They could not cancel my order. Not having heard back, come April I forgot about canceling again. But I received a shipment email stating 2 packs of 25 had shipped... I received 2 ALL brown plants. Hopeful, I planted them anyway. Now July, one plant remains all brown, minus a new shoot growing off the root. The other plant has about 6 in of growth. They were supposed to be 1-2 ft tall. I tried to leave a review on their website, but that was a week ago and the reviewing site said it would take just a few hours. If you order from TN Wholesale, don't count on the check out screen to be accurate (or the shipment description-see email attached). Don't count on the height when ordering. Certainly don't count on their customer service.

Jared Albright 3 months ago

A cautionary tale — please read before ordering bare-root trees here. In December I ordered 25 bare-root American beech ($142, order T-5231533). Because of a Tennessee drought, the nursery delayed my shipment and emailed to say they'd hold the order rather than "risk sending compromised plants," so that what I received would be "healthy, viable, and has the best chance to thrive." I appreciated the honesty. But the trees didn't ship until May, past the ideal dormant window for beech, and arrived with almost no fine feeder roots. I planted them promptly, sited them correctly, and watered consistently all spring. By mid-June, while everything else I'd planted had leafed out, not one of the 25 beech had broken bud; every trunk scratched brown and dry. A total loss. When I reached out, their support acknowledged in writing that the root system was compromised before shipping. Then they declined any refund or replacement, citing a 24-hour reporting window and the fact that I hadn't bought their optional "Plant Protection." The most they offered was 10% off a future order. (The replies also read as automated, and at one point lost track of the very order we'd been discussing.) What b

Melissa Schweisguth Edited 5 months ago

UPDATE: AVOID this business! All trees were dead within days of planting (per scratch test) despite planting and watering per instructions. It seems the trees arrived impaired/stressed beyond recovery. Company refuses to offer more than store credit, meaning that I would have to pay shipping to buy new trees that might be just as impaired and die. Given that I bought the trees on sale, the offered credit may not even cover the cost of replacement trees. WARNING: You get what you pay for with their rock bottom prices - possibly nothing but dead plants. —— I ordered trees on 3/9 and the site said shipping was 3-5 days. I expected them to ship promptly but they did not ship for well over a week then arrived 3/25. In the interim, the company sent multiple emails offering faster delivery for a yelp or google review, which is unethical and equates to buying reviews. I bought pine trees and they arrived bare root with only a bit of wet shredded paper around them. I ordered a two-for-one deal and got three. Two had a lot of brown needles. I soaked for two hours then potted in an appropriate soil blend to hold them till planting, as they arrived in the evening and we had erratic weather.

Heather White 6 months ago

Ordered the Ostrich Plume ferns a 2 weeks ago and they came in yesterday. Price was amazing but I wanted to see what they looked like before I ordered more. Box showed up, they are all moist, were well packaged and the ferns are already stretching their little rolled up legs. I feel strongly they will do great so today I ordered the Haystack ferns. Again, great price. I think I’ve found an amazing new nursery!!